Frequently Asked Questions

If your existing accountant is offering you an excellent pro-active service at a fair fee then stick with them. However, different accountants will save you different amounts of tax and provide different levels of business advice. If your present accountant doesn’t offer the type of service you want and that we do offer, then changing over to us is very easy. It involves just one letter from you and we take care of everything else for you. Your existing accountant is not usually allowed to charge you for providing the normal handover information.

No! We offer fixed fees linked to the value of what we provide. We’re not always the cheapest and, as with many things in life, the cheapest is often the most expensive in the long run. However, we are not expensive and we offer excellent value for what we provide. Most importantly we never undertake work without agreeing the fee arrangements in advance so you always know where you stand.

We can’t over emphasise the importance of tax planning at an early stage and not going for crisis driven advice. Ideally you do tax planning before the year even starts but after that, the earlier the better. We help you change the future, not just report what has already happened.

Yes. It often helps to see your business, books and records at first hand and we are always happy to invest our time, without charge, to show you what we can do. Of course, if you prefer to visit us, that’s fine too.

When’s good for you? Let us know and we’ll do our utmost to help. If you need to see somebody urgently, we’re always out and about and can arrange to see you very quickly.

We’re not in the business of providing low quotes just to get your business for the first year and then raising the fees. We want you as a long term client who trusts us to do what we say we will do. We quote what we anticipate to be a fair fee for the value provided and would only anticipate normal inflationary increases if the work stays the same. Occasionally there may be reasons why the amount of work involved exceeded what was expected but we would sit down and discuss this with you. It is important for us to have an open and honest relationship with you, in order to work successfully together.

All we can say is that as qualified firm of Chartered Accountants, we wouldn’t offer something we couldn’t deliver. We love working alongside our clients to be an essential part of their business team. Our existing clients are used to this level of service and support from us, and you are very welcome to speak with some of them to see what they say.